Vacancy closed : Coffee Shop Coordinator

Updated: Mar 24

Join our mission to create equitable communities that thrive from serving each other and our planet!

The opportunity

We’re looking for an enthusiastic and passionate person to join our Surrey team as Coffee Shop Coordinator. You’ll be based at the Cookie Bar in Hindhead at the heart of our operation working with a brilliant Coffee Shop Manager supporting her to run a well-loved, local coffee shop famed for its coffee, cookies and fun, vibrant atmosphere. From September 2022, you will also be working with students on their workplace-based education journey when they join our Enterprise College.

At Pathways Education we believe everyone has unique skills and talents with something valuable to contribute to our communities and wider society. Our Enterprise Colleges in Surrey and London provide innovative and accessible workplace-based education to young people aged 19-25 with special educational needs and disabilities (SEND). Our aim is to spark a workplace revolution that radically improves the currently unacceptable 5.1% employment rate for people with SEND. Upon completing their education with us, we support our students to find employment either through their own businesses (every penny of profit we make from the coffees we sell becomes seed funding for student ventures), in our coffee shops, or our wider network.

As a social enterprise, we strive for profit to achieve our vision. Each person in Pathways Education has a role to play in achieving that vision; to create an international network of schools, enterprise colleges, and co-operatives where every member of our community finds personal and societal purpose and fulfilment.

Will you choose to matter?

Join our movement and give invaluable support to students with SEND seeking employable skills.

The role - Coffee Shop Coordinator:

  • Assist the Coffee Shop Manager in leading and supervising the daily running of the coffee shop

  • Understand the coffee shop and how it operates

  • Ordering stock and stock taking

  • Manage the team and coffee shop on the Coffee Shop Manager’s days off

  • Deliver a consistently great experience to our customers; greet customers when they enter or leave the coffee shop and assist them with any needs they may have

  • Take food and drink orders always maintaining accuracy, particularly regarding use of the till

  • Ensure that drinks and food are prepared and served to a high standard and continually monitor own performance in respect of this

  • Be jointly responsible in ensuring the coffee shop and working area behind counter are always clean and presentable, carrying out cleaning as necessary to provide a secure and safe environment

  • Be jointly responsible with colleagues, volunteers and students working at that time for clearing away tables and washing dishes

  • Comply with food hygiene, health & safety, fire regulations and other company policies

  • Work flexibly as part of the team according to the needs of the business and our customers.

The ideal candidate will demonstrate:

  • Experience of working with students with SEND is desirable

  • Barista experience is desired but not essential

  • An interest in food and baking

  • Personal commitment to equality to ensure we develop a community which celebrates and values diversity

  • Ability to be both assertive and empathetic

  • Resourcefulness and the ability to problem solve with good attention to detail

  • Cheerful, can-do attitude

  • Applicants must be aged 18 or over.

The perks:

  • Become an agent of social change

  • Be part of a rapidly growing start-up team that will celebrate and develop your unique skill set

  • Access to a range of programs to train and develop you

  • Pension contribution

  • 30 days holiday per year (Pro-rata).

Location: Cookie Bar, Hindhead

Working Hours: 27.5 hours per week (Mon-Fri, and two Saturdays per month on rotation)

Responsible to: Coffee Shop Manager

Salary range: £18,000-£20,000 (Pro-rota)

To apply: Read our safeguarding recruitment statement linked below and email your CV to with subject line ‘Coffee Shop Supervisor application

Application deadline: Wednesday 16th March at 5pm

Interviews: Will be held week commencing 21st March.

Pathways Education Safeguarding Recruitment Statement Feb 22
Download PDF • 202KB

Pathways Education is an international and multicultural business committed to valuing diversity and promoting equality. We encourage and welcome applications from suitably qualified candidates from all backgrounds regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

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